On the website you can order and pre-order www.latitudine42.eu hundreds of articles, using advanced e-commerce capabilities.
WARRANTIES AND DEFECTIVE PRODUCTS:
Products purchased through www.latitudine42.com are subject to discipline, as applicable, pursuant to Legislative Decree n 2.2.2002. 24 (OJ n. 57, 8.3.2002) on sales contracts and warranties for consumer goods and, to the extent not provided for therein, the specific provisions provided for by the Code. Civ. This guarantee will apply to products that present lack of conformity and / or malfunctions that are not evident at the time of purchase, provided the product is used properly and with due diligence, compliance with the various operating rules therein. The guarantee is not applicable in case of negligence and carelessness in the use and maintenance of the product. The possible failure of the products must be reported in writing by the customer within the law at the time of shipment of the defective product, re-routing that must be agreed. www.latitudine42.com reserves the right to make a substitution until after the inspection of the actual defect. The request will be processed only if the parcel will be returned the following documents: number and order date, a brief description of the defect. The costs of returning the goods to the sender are charged to the customer.
RETURN OF DEFECTIVE PRODUCTS:
In the event that the product or products purchased prove to be defective or damaged, the maximum yield is ten days from receipt of goods. In order to change the products that prove to be defective, simply send an e-mail request and once confirmed by us the green light to return by e-mail, a copy of the same product will be sent at our expense in exchange for the defective closely by return of post.
RIGHT OF WITHDRAWAL:
In accordance with the provisions of Legislative Decree no. Jan. 15, 1992, and 50 of Legislative Decree no. 185 May 22, 1999, the buyer has the right to withdraw from the purchase of goods ordered on this website, without penalty and without specifying the reason, within ten working days from the date of receipt of the goods and if the goods delivered sealed not been opened. To exercise the right of withdrawal must send a registered letter indicating the event to exercise the right of withdrawal (D. LGS. 185/99 of 22 May 1999 implementing the EU Directive 97/07 / EC) and providing:
- The product code for which you decide to exercise the right of withdrawal.
- The personal data (name, address, telephone number and owner of the a / c on which make the refund, the IBAN of the bank).
www.latitudine42.eu will have to make a bank transfer to the account number provided, communicating via e-mail. The refund does not include shipping costs.